# Delta Robotics Privacy Policy v1.0

This Privacy Policy ("Policy") describes how **Delta Robotics Inc.** ("Delta Robotics", "we", "us", or "our") collects, processes, uses, stores, shares, and protects your personal information when you visit or use our websites located at:

* [www.deltaroboticsinc.com](https://www.deltaroboticsinc.com/)
* [docs.deltaroboticsinc.com](https://docs.deltaroboticsinc.com/)\
  (collectively referred to as the “Website”).

By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by the practices described in this Policy.

***

### 1. **Information We Collect**

Delta Robotics collects personal and non-personal data through various means, including form submissions, browser sessions, and analytics tools. This data may include:

#### 1.1. Contact Information

Collected directly from you when you:

* Submit a contact form
* Subscribe to a newsletter
* Request a demo
* Engage in business-related communication

This includes your:

* Full name
* Email address
* Phone number
* Company or organization name
* Job title (if applicable)

#### 1.2. Technical Information

Collected automatically via server logs, browser metadata, and analytics services:

* IP address
* Browser type and version
* Operating system
* Device type
* Referrer URLs
* Geolocation data (approximate, via IP)
* Time and duration of visit
* Language preferences
* Errors encountered while browsing

#### 1.3. Website Usage Information

We collect behavioral data to better understand how you engage with our Website:

* Pages visited
* Click paths and navigation
* Time spent on each page
* Scroll behavior
* Interactions with UI elements
* File downloads
* Search queries (within docs)

#### 1.4. Preference & Profile Data

Collected through optional forms or inferred from usage:

* Topics you view frequently
* Features or documentation sections you interact with
* Responses to surveys or feedback forms

We do **not** collect sensitive personal data (e.g., health information, government IDs) through our Website.

***

### 2. **Legal Basis for Processing Personal Data**

If you reside in the European Economic Area (EEA) or other regulated jurisdictions, we process your personal data under the following legal bases:

* **Consent** – When you voluntarily provide information or opt into communications.
* **Contractual Necessity** – To fulfill a contract or respond to an inquiry about our services.
* **Legitimate Interests** – For Website improvement, cybersecurity, and product feedback.
* **Legal Obligation** – To comply with applicable laws, court orders, or regulatory authorities.

***

### 3. **How We Use Your Information**

We use the personal data we collect for purposes that are lawful, relevant, and necessary to conduct our business and support users. Specifically, we may use your data to:

* Communicate with you regarding your inquiries, requests, or transactions
* Send technical or product documentation updates
* Provide access to gated content or product downloads
* Deliver newsletters, product announcements, or marketing content (if you opt in)
* Improve Website performance, usability, and user experience
* Monitor and analyze traffic patterns to improve documentation and navigation
* Conduct surveys, research, or internal analytics
* Comply with legal obligations or enforce our Terms of Use

We will **never** sell, rent, or trade your personal data. We may share limited information with third-party service providers (e.g., analytics platforms, email systems) solely for the purposes outlined above and under strict confidentiality agreements.

***

### 4. **Data Retention**

We retain personal information for only as long as necessary to fulfill the purposes for which it was collected, including:

* Maintaining business records and legal compliance
* Responding to inquiries or feedback
* Supporting documentation improvements or version history tracking
* Honoring opt-out and deletion requests

When data is no longer required, it is securely deleted or anonymized unless retention is required by law (e.g., tax, audit, or regulatory purposes).

***

### 5. **How We Protect Your Information**

We take your privacy seriously. To safeguard your data, we implement reasonable administrative, technical, and physical security measures, including:

* TLS/SSL encryption for all data transmissions via HTTPS
* Secure cloud infrastructure with access controls
* Firewall and threat detection systems
* Authentication and authorization controls for internal systems
* Periodic software and infrastructure updates
* Staff training on data protection practices

Although we strive to use commercially acceptable means to protect your personal data, **no method of transmission over the internet or method of electronic storage is 100% secure.**

***

### 6. **Cookies and Tracking Technologies**

#### 6.1. What Are Cookies?

Cookies are small data files stored on your browser or device to help websites remember information about your visit.

#### 6.2. How We Use Cookies

Delta Robotics uses both session and persistent cookies to:

* Track Website performance and usage
* Analyze traffic sources and visitor flows
* Identify repeat visits and personalize content
* Store user preferences (e.g., dark mode, documentation filters)

#### 6.3. Cookie Control

Most browsers allow you to manage cookie preferences, including:

* Viewing cookies stored on your device
* Deleting existing cookies
* Blocking future cookies
* Disabling third-party cookies

More information can be found at [https://www.internetcookies.com](https://www.internetcookies.com/). Disabling cookies may impact your ability to use some features of the Website.

***

### 7. **Third-Party Links and External Services**

Our Website may contain links to third-party websites, platforms, tools, or embedded content. We do not control and are not responsible for the content, security, or privacy practices of these external sites.

We recommend that you review the privacy policies of any third-party service you access through our Website before submitting personal data.

***

### 8. **Your Rights Under Data Privacy Laws**

Depending on your jurisdiction, you may have the following rights:

* **Right to Access** – Know what data we hold and how we use it.
* **Right to Rectification** – Request corrections to inaccurate or outdated information.
* **Right to Erasure ("Right to be Forgotten")** – Request deletion of your data.
* **Right to Restrict Processing** – Limit how your data is used in certain cases.
* **Right to Data Portability** – Receive your data in a structured, machine-readable format.
* **Right to Object** – Object to processing based on legitimate interests or marketing.
* **Right to Withdraw Consent** – Revoke consent where processing is based on it.

To exercise any of these rights, please contact:\
[**kevin.fehr@deltaroboticsinc.com**](mailto:kevin.fehr@deltaroboticsinc.com)\
We will respond within the timeframe required by applicable law.

***

### 9. **Marketing Communications**

We will only send marketing or promotional content if:

* You’ve provided your express consent, or
* You are an existing customer and the message is relevant to our ongoing relationship

You can opt out of marketing communications at any time by:

* Clicking the "unsubscribe" link at the bottom of any marketing email
* Emailing us directly at [**kevin.fehr@deltaroboticsinc.com**](mailto:kevin.fehr@deltaroboticsinc.com)

We take spam seriously and investigate any complaints. If you believe you received a message in error, please let us know immediately.

***

### 10. **Children’s Privacy**

Our Website and services are not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children without verifiable parental consent. If we become aware that we have collected data from a child without such consent, we will take reasonable steps to delete it promptly.

***

### 11. **International Data Transfers**

If you are located outside the United States, please note that your data will be processed in the United States, where privacy laws may differ from those in your jurisdiction. By using our Website, you consent to the transfer of your personal information to the U.S. or other countries where our service providers operate.

We take appropriate steps to ensure that international transfers comply with applicable privacy laws and that your information remains protected.

***

### 12. **Policy Updates and Revisions**

Delta Robotics reserves the right to revise this Privacy Policy at any time. Updates will be posted on this page and indicated by the “Last Updated” date above.

If material changes are made, we may also notify users via email or a notice on the homepage. Continued use of the Website following changes constitutes acceptance of the updated Policy.

We encourage users to review this Policy periodically.

***

### 13. **Contact Us**

For questions, requests, or concerns related to this Privacy Policy or your personal data, you may contact:

**Delta Robotics Inc.**\
Attn: Privacy Officer\
[**kevin.fehr@deltaroboticsinc.com**](mailto:kevin.fehr@deltaroboticsinc.com)\
[www.deltaroboticsinc.com](https://www.deltaroboticsinc.com/)\
[docs.deltaroboticsinc.com](https://docs.deltaroboticsinc.com/)

We are committed to resolving complaints about your privacy and our collection or use of your personal information.

***
